Refund Policy

📢 Return & Exchange Policy Update

售后政策更新

Dear SHERA Babes 🤍

To ensure a fair and consistent shopping experience for all customers, our return & exchange policy has been updated.

为了提供更公平及一致的购物体验，我们将更新售后政策。

Effective immediately 即日起：

❌ No returns
❌ No exchanges
❌ No Store Credit

For reasons including but not limited to:

• Wrong size
• Change of mind
• Personal preference
• Unworn / Unused items

以下情况均不接受退货、换货或 Store Credit：

• 尺寸不合
• 改变心意
• 个人喜好
• 商品未穿过 / 未使用

Please refer to the size chart carefully before placing your order. If you’re unsure about sizing, feel free to contact us before purchasing—we’re always happy to help. 🤍

请大家下单前仔细参考商品尺寸表。如对尺寸有任何疑问，欢迎下单前联系我们，我们很乐意协助提供建议。🤍

Items received with manufacturing defects or incorrect items sent by SHERA must be reported within 48 hours of receiving your parcel for assistance.

若收到商品有瑕疵或我们寄错商品，请于收到包裹后 48 小时内 联系我们，我们会尽快协助处理。

Thank you for your understanding and continued support. We truly appreciate every order placed with SHERA. 🤍

感谢大家一直以来对 SHERA 的支持与理解。我们会继续努力提供更好的商品与服务。🤍